Veronika Filippova: "Tsis tas yuav hais kom cov neeg siv khoom zoo ntawm peb cov khoom"

Cov txheej txheem:

Veronika Filippova: "Tsis tas yuav hais kom cov neeg siv khoom zoo ntawm peb cov khoom"
Veronika Filippova: "Tsis tas yuav hais kom cov neeg siv khoom zoo ntawm peb cov khoom"

Video: Veronika Filippova: "Tsis tas yuav hais kom cov neeg siv khoom zoo ntawm peb cov khoom"

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yees duab: Veronika Filippova: "Tsis tas yuav hais kom cov neeg siv khoom zoo ntawm peb cov khoom"
yees duab: Veronika Filippova: "Tsis tas yuav hais kom cov neeg siv khoom zoo ntawm peb cov khoom"

Thaum Lub Rau Hli 1, txoj haujlwm franchising "Sunmar - Lub Chaw Haujlwm Saib Xyuas Kev Ncaj Ncees" tau hloov mus rau kev tswj hwm ntawm Coral Travel Market (KTM). Veronika Filippova, tus lwm thawj coj ntawm tus thawj coj ncig xyuas Sunmar, tham txog qhov kev hloov pauv no yuav ua rau lub koom haum tau txais txiaj ntsig li cas thiab ua rau cov neeg siv khoom rov qab los tau.

Cov khoom lag luam ntawm tus neeg ua haujlwm ncig xyuas Sunmar tau tsim los rau pob nyiaj siv. Txij li tus nqi rau kev ncig xyuas qis, nws zoo li qib kev pabcuam kuj tseem qis

- Tseeb tiag, peb muab kev ncig ntawm tus nqi qis. Tab sis tsis tas yuav yaum kom cov neeg siv khoom zoo ntawm koj cov khoom - peb lub tuam txhab tswv lag luam Odeon Tours tau paub dav hauv kev ua lag luam rau nws cov neeg siv khoom zoo. Thiab txhawm rau kom ua tiav tus nqi qis, peb txo tus nqi pob: peb siv IT thev naus laus zis mus rau qhov siab tshaj plaws, uas tso cai rau peb txo kev tshaj tawm thiab kev lag luam tus nqi, ua kom zoo dua cov koom haum them nqi, thiab txo tus nqi cov neeg ua haujlwm. Nws tsis muaj qhov zais cia uas peb cov neeg ncig tebchaws txheeb xyuas tus nqi ntawm cov neeg ua haujlwm, thiab ua ntej yuav ncig xyuas, lawv xav kom ntseeg tau tias nws tsis tsuas yog muaj txiaj ntsig, tab sis kuj tau lees tias ua tau zoo. Yog li ntawd, cov khoom lag luam ntawm peb lub tuam txhab yog li xav tau hauv khw. Nws tuaj yeem muag nrog koj lub qhov muag kaw.

Vim li cas, qhov xwm txheej no, koj puas hloov koj lub network mus rau kev tswj hwm ntawm Coral Travel Market?

- Coral Travel Network of Travel Agencies, ua los ntawm Coral Travel Market, yog txoj haujlwm zoo tshaj plaws hauv kev ncig ua si. Tam sim no nyob rau hauv Coral lub npe muaj yuav luag 800 lub chaw haujlwm ua haujlwm hauv Russia, thiab ntau xyoo ntawm kev ua haujlwm, suav nrog lub sijhawm nyuaj thaum ob lub tebchaws uas neeg mus ncig tshaj plaws, Qaib ntxhw thiab Egypt tau raug kaw, txoj haujlwm tau qhia tsis tsuas yog muaj kev nyab xeeb siab tshaj plaws, tab sis kev loj hlob Nyob rau hauv lem, Sunmar network tam sim no muaj ntau dua 450 lub koom haum. Yog li, cov neeg sawv cev loj tshaj plaws sib koom ua ke nrog ib qho ntawm cov loj tshaj plaws, thiab kev sib koom tes yuav ua rau peb muaj txiaj ntsig peb xav tau - kev tsim khoom ntawm Sunmar chaw haujlwm yuav mus txog qib siab tshaj plaws.

Kev tsim khoom yuav tso cai rau txhua lub chaw haujlwm kom tau txais txiaj ntsig ntau dua, ntxiv rau, tau txais kev pabcuam zoo, cov neeg siv khoom yuav tsis mus qhov twg, vim tias lawv yuav tsis muaj lub siab xav li.

Kev sib koom ua ke ntawm ob lub network nrov yog qhov xwm txheej tseem ceeb rau kev ua lag luam

- Yog lawm, txij li tam sim no kab ntawm cov pob khoom lag luam ntawm Coral Travel Network ntawm Cov Koom Haum Kev Ncig Tebchaws tau ntxiv nrog cov phiaj xwm qis, Coral Travel Market tuaj yeem muab nws cov koom tes ntau yam kev koom tes nrog txhua tus neeg siv khoom: pob nyiaj siv, nruab nrab thiab khoom kim heev. Kev tshaj tawm txoj haujlwm tshiab yuav ua rau KTM kev sib koom ua lag luam, ntxiv dag zog rau nws txoj haujlwm tseem ceeb thiab muab kev sib tw zoo ntxiv rau ob lub network.

Tam sim no qhov teeb meem ntawm kev txo nqi rau cov neeg siv khoom thiab kev cog lus rau cov chaw haujlwm yog ib qho ntawm cov kev sib tham zoo tshaj plaws hauv khw

- Cov neeg tuaj ncig tebchaws tau siv nyiaj txo, thiab thaum lawv los rau hauv lub chaw haujlwm, lawv cia siab tias yuav tau txais los ntawm 3 txog 5%. Yog li, muaj lub koom haum them nqi ntawm 10-12%, tom qab muab tus nqi txo hauv lub koom haum, 5-8% tseem tshuav. Nyob rau tib lub sijhawm, tus nqi rau kev ncig xyuas ntawm cov neeg ua haujlwm feem ntau yog sib npaug, uas ua rau nyuaj rau cov neeg ncig tebchaws xaiv.

Sunmar lub chaw haujlwm them nqi yog 6-7%. Rau cov koom haum network, lwm qhov xwm txheej raug txiav txim siab, vim tias lawv muaj kev nthuav dav. Hauv ob qho tib si, kev txo nqi uas muab los ntawm lub chaw haujlwm tau raug coj los rau hauv lawm, thiab lub chaw haujlwm tsis poob dab tsi. Nyob rau tib lub sijhawm, cov neeg ncig tebchaws pib pom tus nqi qis dua ntawm kev ncig thiab txiav txim siab nyiam Sunmar. Tus nqi qis yog qhov kev sib cav muaj zog tiv thaiv kev txo nqi.

Cov xwm txheej twg yuav raug muab rau Sunmar network?

- Cov koom haum yuav muab ob txoj haujlwm koom tes ntawm cov ntsiab lus tshwj xeeb. Tus nqi yam tsawg kawg ntawm pob hauv ib hlis tsuas yog 500 rubles, qhov siab tshaj yog 750. Cov xwm txheej tshwj xeeb tau muab rau cov koom haum tso cai. Ib qho ntxiv, lawv yuav muab kev paub thiab thev naus laus zis, qhia ua haujlwm nrog cov neeg siv khoom txawm tias zoo dua, lawv yuav raug qhia paub tshwj xeeb ntawm kev muag khoom, lawv yuav muab cov ntaub ntawv txhawb nqa, kev sab laj txog nyiaj txiag teeb meem,

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